Lloyds Bank Travel Insurance Review

Everything you need to know before you buy travel insurance from Lloyds Bank!

The experts say:

Lloyds Bank's Retail Platinum travel insurance has been highly rated by Which?, scoring 70%, and ranking 42nd out of all 71 providers. It offers superior Covid cover, with a medical expenses limit of £10,000,000 - impressive! Airline failure is covered as standard, and there is a generous baggage cover of £2,500 and cancellation cover of £5,000. Unfortunately the excess payable on medical claims is not known, and the Fairer Finance Rating is also not available. All in all this looks like a great policy for those wanting comprehensive coverage at a reasonable price.

What Lloyds Bank customers are saying right now:

The Good

• 👍 Lloyds has friendly and helpful staff.
• 😃 Good customer service is offered at the bank.
• 💪 Lloyds has been reasonable over the 36 years they have been around.
• 🙌 They have provided simple explanations to customers.
• 🤩 The interest rates have increased this year.

The Bad

• 🤬Lloyds refuses to change mortgages from a tracker rate to a fixed rate, resulting in soaring repayments.
• 😡They employ money laundering as an excuse to refuse service.
• 😤Staff are incompetent and have appalling attitudes with customers.

Lloyds Bank customer reviews summary

Lloyds Bank travel insurance has been receiving mixed reviews, with customers citing disappointment in the 'random sampling' feature that can increase premiums without warning. Customers also report a lack of English-speaking staff and long waiting times, as well as having to provide personal data to receive refunds. On the other hand, some customers have praised the helpfulness of Lloyds Bank staff and their willingness to explain details clearly. Despite this, it is clear that customers should proceed with caution when considering Lloyds Bank travel insurance. Overall score: 6/10